Jeanne was the daughter of unknown parents. The date and place of her birth have not been found.
Her husband was Bernard I (II) de la Tour d'Auvergne. They were married, but the date and place have not been found. Their five known children were Bernard II (c1225-1276), Bertrand (?->1280), Dauphine (1220-?), Gaillarde (1210->1269) and Marguerite (?->1269).